Shipping policy

Shipping Policy

At Three Pearls, we’re dedicated to delivering your orders with care and precision—because every detail matters. Below, you’ll find all the information you need about our shipping options, costs, and timelines to ensure a seamless experience.

Shipping Options & Costs (Australia Domestic)

We offer two shipping methods tailored to your needs:

  • Tracked Shipping: AUD 8.50
  • Express Tracked Shipping: AUD 15

Enjoy Complimentary Shipping:

  • On orders over AUD 150 for Tracked Shipping
  • On orders over AUD 300 for Express Tracked Shipping

Shipping costs are automatically calculated at checkout based on your order total.

Order Processing Times

We pride ourselves on swift service:

  • Orders placed by 5 PM are packed and shipped the same day
  • Orders placed after 5 PM are processed the next business day

We strive to ship weekend and public holiday orders the following business day. During peak periods, please allow for slight delays.

Once your order is dispatched, you’ll receive an email confirmation with a tracking link to follow its journey.

Estimated Delivery Times (Australia)

Your swimwear is crafted to perfection, and we aim to deliver it just as promptly. Estimated delivery times are as follows:

Major Cities (Sydney, Melbourne, Brisbane, Adelaide, Perth):

    • Tracked Shipping: 2–5 business days
    • Express Tracked Shipping: 1–3 business days

Regional Areas:

    • Tracked Shipping: 5–10 business days
    • Express Tracked Shipping: 3–7 business days

Local Gold Coast Orders:

    • Delivery may be sooner. We’ll contact you directly to arrange faster delivery where possible.

Order Tracking

The moment your order is on its way, you’ll receive a tracking link via email. Use this to monitor your package at every step. Should you face any issues, our team is ready to assist at support@threepearls.com.au

Changes and Cancellations

Need to update or cancel your order? Contact us as soon as possible at support@threepearls.com.au Changes can only be made if the order hasn’t yet been shipped.

International Shipping

We're excited to ship our products worldwide! Here are the details for our international shipping options:

Countries We Ship To:

🇺🇸 United States

  • Standard International shipping available
  • Delivery times vary by location
  • $15AUD converted to USD at checkout

🇨🇦 Canada

  • Standard International shipping available
  • Delivery times vary by location
  • $15AUD converted to CAD at checkout

🇪🇺 Europe (16 Countries)

  • We ship to: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and United Kingdom
  • Standard International shipping available
  • Delivery times vary by location
  • $25AUD converted to EURO at checkout

🇳🇿 New Zealand

  • Standard International shipping available
  • Delivery times vary by location
  • $20AUD converted to USD at checkout

Potential Delays

Though we aim to deliver on time, unforeseen circumstances like carrier delays or high order volumes may cause slight disruptions. We appreciate your patience and understanding.

Thank you for choosing Three Pearls to celebrate your unique essence. For additional assistance, contact our team at support@threepearls.com.au or visit our FAQ page.