FAQs
Do you do online orders?
Yes of course! We have flexible returns policy and a comprehensive fit guide to help with online purchase decisions
What if I live outside the Gold Coast?
So sorry, at the current moment the at-home experience is only in Gold Coast suburbs. Don't worry though, we will be in your area soon... In the meantime, feel comfortable knowing we have a flexible returns policy and a comprehensive fit guide to help with your online purchase.
What is your returns policy?
We accept returns on non-clearance items within 7 days of delivery, provided they are unworn, unwashed, and in original condition. For detailed information on refunds, exchanges, or faulty items, please visit our Refund Policy here.
How long for shipping?
We offer Tracked Shipping ($8.50, 2–5 business days) and Express Tracked Shipping ($15, 1–3 business days) for major Australian cities, with complimentary shipping for orders over $150 or $300, respectively. For detailed delivery times and conditions, visit our Shipping Policy here.
Can I put my swimwear in the wash?
Yes, you can wash your swimwear in the washing machine, we recommend using a gentle cycle with cold water to maintain its quality. For best results, place it in a mesh laundry bag and avoid harsh detergents or fabric softeners.